In level one of the CST series, participants will learn to identify and repair computer hardware, find and add devices to a network, and learn DHCP & DNS basics. This course culminates with participants using these acquired skills to build a LAN and troubleshoot for issues. Level one includes three hands on labs: Hardware lab, DHCP & DNS lab, and Build a LAN lab. CST I and II's curriculum covers the exam objectives for the CompTIA A+ Core One Exam. A Core One exam is included in the tuition. Students will have the opportunity to take this exam at the end of CST 1 & 2. Tuition waivers apply. One course material purchase required for use throughout the program.
Tuition: $745
Fee: $86
Sessions: 21
45183
Mon., Wed.
9/25-11/10
3:00 PM - 4:30 PM
Edgewood Public Library, Rm. 137
A. DeMario
Fri.
9/25-11/10
3:00 PM - 7:30 PM
Edgewood Public Library, Rm. 137
A. DeMario
The class meets 3x per week, M,W from 3-4:30 and F 3-7:30 atthe Edgewood Public Library
In level two of the CST series, participants will learn and practice troubleshooting methodology to advance their troubleshooting skills. Participants will begin exploring operating systems and using virtual machines. Level 2 includes three hands on labs: Hypervisors & VM, OS & IP, and Peripherals & connectivity. Upon completion of this course, participants will gain the following skills installing, configuring, and troubleshooting operating systems, assigning IP addresses to devices on a network, installing, configuring, and utilizing a virtual machine. CST 1 and 2's curriculum covers the exam objectives for the CompTIA A+ Core One Exam. A Core One exam is included in the tuition. Students will have the opportunity to take this exam at the end of CST 1 & 2. Tuition waivers apply. One course material purchase required for use throughout the program.
Tuition: $745
Fee: $86
Sessions: 19
45185
Fri.
11/13-1/5
3:00 PM - 7:30 PM
Edgewood Public Library, Rm. 137
A. DeMario
Mon., Wed.
11/13-1/5
3:00 PM - 4:30 PM
Edgewood Public Library, Rm. 137
A. DeMario
No class: 11/22, 11/24, 12/25, 12/27,12/29 & 1/1This class meets 3x per week, M,W from 3-4:30 and F 3-7:30
This course prepare students to sit for the A+ Certification exam core one. Learn how different hardware and software components interact to make a PC system function. Learn to install Windows, troubleshoot, and repair common problems. Topics include files, directory structure, folders, operating systems, programs, and applications. Skills include basic maintenance techniques, configuring, optimizing, and troubleshooting Windows initialization/support files. Purchase of courseware required. This course is approved for VA educational benefits for veterans and eligible dependents. Tuition waivers apply. Transcript available.
Building on the knowledge learned in the Fundamentals of PC Repair and the PC Repair Technician Level 1 course, learn to dismantle and reassemble a complete PC system. Learn to identify, repair, and/or replace every component in the PC system. Topics include proper handling of the components, troubleshooting and repair techniques, and safety of both the system and the user. Students work with motherboards, CPUs, power supplies, BIOS, memory, video cards, hard drives, CD-ROMs, sound cards, network cards, SCSI, and printers. Skills include advanced troubleshooting techniques of the hardware/software relationships including device drivers, IRQs, DMAs, and I/O addresses. Prerequisite: Fundamentals of PC Repair and PC Repair Technician Level 1. This course is preparation for the A+ Certification exam. Purchase of textbook required. Transcript available. This course is approved for VA educational benefits for veterans and eligible dependents. Tuition waivers apply.
One of three required labs in the ST II series, in this lab participants will create a virtual machine with a hypervisor software and practice using this indispensable tool to test and troubleshoot issues. Dual enrollment is required in Support Tech II, the Intro to OS & IP Lab, and the Peripherals & Connectivity Lab.
One of three required labs in the ST II series, in this lab participants will begin to explore operating systems and IP addresses. Participants will install, configure and troubleshoot an operating system. Dual enrollment in Support Tech II, the Hypervisors & VM lab, and the Peripherals & Connectivity Lab is required.
One of three required labs in the ST II series, in this lab participants will explore the requirements for networking different peripheral devices and troubleshoot connectivity issues. Dual enrollment in Support Tech II, the Hypervisors & VM Lab, and the Into OS & IP Lab is required.
One of four labs required in the ST III series, in this lab participants will work with Active Director to assign permissions and establish group policy. Dual enrollment in Support Tech III and the other three ST III Labs is required.
One of four required labs in the ST III series, in this lab participants will explore how to work with Microsoft Exchange features. Dual enrollment in Support Tech III and the other three ST III Labs is required.
One of four labs required in the ST III series, in this lab participants will explore troubleshooting tools for OS troubleshooting. Dual enrollment in Support Tech III and the other three ST III Labs is required.
One of four labs required in the ST III series, in this lab participants will work with proxy servers, browser settings, and encryptions to secure operating systems and networks. Dual enrollment in Support Tech III and the other three ST III Labs is required.
One of two required labs in the ST IV series, participants will practice using command lines and scripting to push updates, restart machines, and automate routine maintenance .Dual enrollment in Support Tech IV and the ST IV: Documentation Lab is required.
One of two required labs in the CST4 series, participants will practice best practices in ticket management and documentation. Dual enrollment in Support Tech IV and the ST IV: Command Prompt Lab required.
In Support Technician III, participants will begin preparing for the CompTIA A+ Core Two exam. Participants will build on their OS knowledge, explore macOS and Linux, and begin learning about security threats and protocols for reducing vulnerabilities. Dual enrollment in the accompanying labs is required. No additional course material purchase required. Tuition waivers apply. transcripts available.
In the ST IV series, participants will use their cumulated knowledge to advance into more challenging troubleshooting scenarios and go deeper into command line usage. Upon completion of this course, graduates will depart with guidance on documentation best practices and professionalism in the field. No material purchase is required. Dual enrollment in the two accompanying labs is required.
Tuition: $175
Fee: $20
Sessions: 2
25493
Mon., Wed.
6/5-6/7
8:30 AM - 12:30 PM
Edgewood Public Library, Rm. 137
A. DeMario
It has been, and will continue to be, the policy of Harford Community College that all students, employees, applicants, and other persons dealing with the College will do so in an atmosphere that is free from discrimination on the basis of race, color, religion, sex, national origin, age, status as an individual with a disability, veteran, sexual orientation, gender identity or expression, marital status, genetic information or any other status protected by law. This policy includes, but is not limited to, decisions about recruitment, hiring, training, promotion, compensation, benefits, transfers, social or recreational programs, academic opportunities and enrollment.
